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    Frequently Asked Questions

    FAQ's

    If I buy a product from you online, can I have it sliced before delivery?

    No, all items are sold as described in the description text.

    Can I shop by mail order or online and pick up my items at the Nodine's Smokehouse retail store?

    No, we do not offer in-store pickups for items purchased online at this time.

    Does the 65 Fowler Ave. facility sell retail products to the general public, like a store would?

    No, our Goshen gourmet retail store is the only physical place to buy all of our retail products.

    I recently purchaced a product at your retail store in Goshen, CT. and later tried to look up that item on the Web-site and found it wasn't listed. Why?

    Some of the products sold at the retail store in Goshen are exclusive to the store and you will not find them for sale to order online.

    I have a P.O. Box. How can I have Nodine's delivered to me?

    When placing an order you must give a physical street address as the shipping address to have Fedex deliver your order. Fedex will not deliver to P.O. Boxes, and the Post office will not except Fedex packages.

    Do you make personalized gift baskets?

    No, but we do have pre-made "Gift Packages" for that special someone for a holiday or their birthday. We also allow you to mix and match and create your own gift package from any of our items, and we will ship it to the specified address without including a bill or a priced invoice to the gift recipient.

    How are your products smoked?

    We use natural smoke from burning select hardwoods, such as hickory, maple and apple pomace. These smoking materials are loaded into a smoke generator and the smoke produced is pumped into the smokehouse in a controlled amount for a medium smoked flavor.

    Are all your products fully cooked?

    No, the exceptions are "Yankee Little Link Sausage", "English Style Banger Sausage", "Buffalo Burgers", "Venison Burgers".

    Do you offer any Non-Nitrite products?

    Yes, all of our Smoked Cheeses are non-nitrite. We also sell Non-Nitrite Bacon sliced or half slab.

    Do any of your products contain gluten?

    Our English and Irish bangers contain gluten because they have cracker meal as part of the ingredients in making them.

    Is MSG used for flavoring in any Nodine's products?

    No, we use natural whole spices and the natural medium smoke flavor from burning hardwood chips.

    Why does the Estimated Shipping Charge change from what I was quoted on the Web-site to what appears on my invoice?

    The Shipping Charge upon purchase is only an approximation of the actual shipping cost. When your order is packaged, the Shipping charge may change slightly because the weight of our products vary slightly from one piece to another.